Re: Access to public PAIR

Further to my earlier posting, I will add the following details:
a) I am trying to use Netscape 7.1 to access PAIR, which I think is
related to Firefox / Mozilla which a number of people have said works
better than IE. I get the same result with IE or Netscape.
b) The specific problem is that the system does not respond at all. I
can get as far as the opening page at
<http://portal.uspto.gov/external/portal/pair>, use the drop down menu
to specify (e.g.) a patent number, enter a number and click Submit, at
which point absolutely nothing happens - no attempt to load, nothing.
c) I have not compared what I find on the office PC vs. the results on a
home dialup connection - watch this space.
d) I am not aware of having been blacklisted by the USPTO for bulk
downloads, and would be rather annoyed if I have been because I am not
responsible for any bulk downloads.
e) My antivirus is Norton 2005, coupled with Norton Personal Firewall.
f) I will look into whether my ISP might be blocking the site, but I
would have thought this is unlikely, as I have no problem reaching other
public parts of the USPTO site, including the text search engine.
Thanks for your help - any further suggestions welcomed.
Stephen

--
Stephen Adams
Magister Ltd.
Crown House, 231 Kings Road, Reading, RG1 4LS, GB
Tel: +44 (0)118 966 6520
Fax: +44 (0)118 966 6620
E-mail: stevea_at_magister.co.uk (replace _at_ by @ to use)
Website : http://www.magister.co.uk

Registered in England and Wales. Company No. 3407685



Received on Mon Aug 08 2005 - 15:26:27