Please forward to piug mailing list
Thanks and best regards
Martine Kriwy
----- Original Message -----
From: "Graham Day" <gday@epo.org>
To: "'Martine Kriwy'" <mkriwy@eunet.at>
Cc: "EPO Information desk (E-mail)" <infowien@epo.org>; "Gerold Ebner"
<gebner@email.epo.nl>
Sent: Thursday, January 24, 2002 9:08 AM
Subject: RE: Espacenet - publication date field not working
> Martine,
>
> It is fixed now - there was a problem with the initialisation of the
> databases this morning that also caused truncation to fail.
>
> I would be grateful if you could pass the message on to the user, and also
> ensure that an answer goes to the PIUG mailing list, as this was where you
> got the message from I think.
>
> Perhaps you could also point out that there is a helpdesk in Vienna,
> accessible from the feedback button of esp@cenet accessed (via
> ep.espacenet.com), or at the following address:
>
> http://www.european-patent-office.org/espacenet/helpdesk/index.htm
>
> Since I am not a member of the PIUG list, it is only by chance (or in this
> case by you forwarding me a mail which I eventually read) that a problem
> raised there will be dealt with - it would likely have been fixed much
> earlier if the error had been reported via the helpdesk.
>
> Graham
>
> -----Original Message-----
> From: Martine Kriwy [mailto:mkriwy@eunet.at]
> Sent: Thursday, January 24, 2002 8:36 PM
> To: gday@epo.org
> Subject: Fw: Espacenet - publication date field not working
>
>
> Graham,
> good morning, for your information
> regards
> Martine
> ----- Original Message -----
> From: "K.Senthil Kumar" <senthil8@hotmail.com>
> To: <piug-l@derwent.co.uk>
> Sent: Wednesday, January 23, 2002 10:27 PM
> Subject: Espacenet - publication date field not working
>
>
> > The publication date field in the espacenet website ep.espacenet.com is
> not
> > working. When you enter a year or date the following message comes:
> >
> > The search request could not process,
> > please submit your request again
> > or change your search request if problem remains
> >
> > I hope the European Patent Office rectifies the problem at the earliest.
> >
> > Regards
> >
> > K. Senthilkumar
> > Scientist-Information Systems
> > APL Research Centre
> > Aurobindo Pharma Ltd
> > Plot No. 2, Maitri Vihar
> > Ameerpet
> > Hyderabad - 500 038
> > India
> > Tel : 91-40-3040261, 3040262
> > Fax : 91-40-3042932
> >
> >
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This archive was generated by hypermail 2b30 : Fri Feb 14 2003 - 11:56:38 GMT