FWD: RE: Acrobat reader

From: Bill Murray (billmurray2@hotmail.com)
Date: Mon Feb 07 2000 - 10:00:16 EST


Non-member submission from ["Keegan, Rachel." <Keegan@bp.com>]

I have experienced similar problems. My colleague Chris Elliott suggested
that I delete the Temporary Internet Files (choose Internet Options -
General and there is a button for doing this). This often seems to solve
the problem.
Rachel Keegan
BP Amoco
Sunbury-on-Thames, UK
>----------
>From: Bill Murray[SMTP:billmurray2@hotmail.com]
>Sent: 05 February 2000 01:11
>To: piug-l@derwent.tecc.co.uk
>Subject: FWD: Acrobat reader
>
>Non-member submission from [Connie Bihon <Connie.Bihon@Halliburton.com>]
>
>I have downloaded the Acrobat reader 4 and have copied the nppdf32.dll
>file
>over into the Explorer plugins directory. The reader worked the first time
>I
>used it to view a front page of an EP patent--I tested it with the patent
>number used in the sample and page 1 displayes just fine so I closed down
>the browser; however, the next time I went back to the EP site and tried
>to
>view a page 1 of another patent, it would not work. When I select Page1,
>it
>seems to be going to open but the screen that opens is blank. Can anyone
>help me?
>Connie Bihon
>Halliburton Energy Services
>Houston, TX
>connie.bihon@halliburton.com
>
>
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